Customer Reviews for CalderaSpas® Salina
CalderaSpas® Salina
The Salina® is a paradise found. The comfort-styled open seat spa is roomy enough for seven. Its spacious two level footwell features the powerful Euphoria® jet for multi-position enjoyment. With 40 jets and two, 2.5 HP ReliaFlo® jet pumps onboard, this hot tub is a power-packed massage “machine”.
Average Customer Rating:
4.7
out of 5
(148 Reviews)
Rating breakdown 148 reviews
5
113
4
23
3
10
2
1
1
1
10 out of 10(100%)reviewers recommend this product.
Customer Reviews for Salina
Review 141 for Salina
Overall rating
3
/
5
Great Tub, but told its normal to leak and mold inside.....
PostedJuly 12, 2016
Parker222
from Clinton Ontario
Age:25-34
Comfort
5
/
5
Quality
1
/
5
Ease of Water Care
2
/
5
Energy Efficiency
3
/
5
Value
1
/
5
We purchased the tub a year ago now. My family really enjoys the size and comfort of the spa. The place we purchased it from was great to deal with and have provided great service from their end however the manufacture has not been the same. The Spa is wet inside. The insulation and wood are damp and will be wrecked. The manufacture has told the place where we purchased the spa this is normal. Although the Spa looks great from the outside do not let this fool you.
By Customer Service Caldera Vanessa, July 14, 2016
Thank you for taking the time to let us know about your spa experience. I would like to know more about your spa and what is going on with it. I am sure I can help and I look froward in working with you soon. Please look for an email from me in your inbox.
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Review 142 for Salina
Overall rating
3
/
5
It's ok
PostedJuly 20, 2015
tg
from pittsburgh, PA
Age:35-44
Gender:female
Comfort
3
/
5
Quality
3
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
3
/
5
I like the setup up of the Salina, but my main complaint is that you can not have all of the jets on at the same time. My 15 year old hot tub could do that with no trouble. You shouldn't have to choose who gets the jets on and whether your foot are massaged too.
Response from Caldera SpasBy Peggy W. , Customer Service, August 6, 2015
Thanks for submitting your spa review. The Salina has 40 jets and does offer several different setting choices so that a variety of jets and locations are active at the same time. I hope you will soon find the jet combination that pleases you! Happy hot tubbing!
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Review 143 for Salina
Overall rating
3
/
5
Selena
PostedJuly 20, 2015
Tlb
from Graham NC
Age:55-65
Gender:female
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
3
/
5
I have had this hot tub for 2 years. I bought it just for me and some friends. At first the chemicals where a bit hard to mix to get it right . Was not aware there was so much involved in owning a hot tub. The tub itself is very comfortable but I find I only use it in the winter months. As it's much too hot to get in during the summer.
Response from Caldera SpasBy Jaclyn, Customer Service, July 20, 2015
Thank-you for taking the time to review your Caldera Salina model spa, and for being a part of the Caldera family. I agree, it does take some tinkering initially to get the water chemistry right. If you have questions, or need clarification on anything, feel free to give your dealer or us at the factory a call. We can be reached at 800-999-4688, extension 8432. Enjoy the rest of the summer!
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Review 144 for Salina
Overall rating
3
/
5
Love my spa
PostedJune 29, 2015
Joanie
from Philadelphia
Age:45-54
Gender:female
Comfort
5
/
5
Quality
2
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
3
/
5
We love our spa, and the dealer Spring Dance. However there have been some issues. Little less than 2 weeks home multiple jet caps came off. Spring Dance came out repair with no problems. Now the exterior panels have all cracked. Parts have been ordered 4 weeks ago but still waiting for them to come in. Still love our spa and dealer. This has been great help for chronic pain issues.
Response from Caldera SpasBy Peggy W. , Customer Service, July 1, 2015
Thanks for sharing your Salina spa review; glad to hear (and not surprised!) that the Spring Dance team has been there for you all the way. Watkins did work with the vendor who makes the jet "caps" and they have made improvements to their machinery. We have also determined with our engineers how to address the issue with skirting panels. I will give your dealer a call today to see what I might do to expedite the completion of your spa's cosmetic repair. We appreciate your spa purchase and wish you many more years of hot water relaxation and pain relief.
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Review 145 for Salina
Overall rating
3
/
5
Average Performance for the Price
PostedSeptember 5, 2014
CT14
from Cary, NC
Age:45-54
Gender:male
Comfort
4
/
5
Quality
3
/
5
Ease of Water Care
2
/
5
Energy Efficiency
3
/
5
Value
2
/
5
Could be a great SPA but have had multiple problems in the first 60 days requiring continuous service calls. Ozonator replaced, SPA sporadically shut down requiring electriacal panel upgrades and water very difficult to keep clear.
Response from Caldera SpasBy Peggy W., Customer Service, September 15, 2014
Thanks for the review of your Salina spa. It is disappointing to read about the many issues you've experienced in a short time. I will write to you directly for more details and will contact your local dealer to see what can be done to restore your confidence in the product.
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Review 146 for Salina
Overall rating
3
/
5
Nice tub but not perfect
PostedMay 11, 2012
meesier
from Kennewick, WA
Age:25-34
Gender:male
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
3
/
5
The Salina is a nice hot tub. The dual motors are a very nice feature and there is no lack of power to the jets throughout the tub. There are a few things that I think are lacking.
First- I do not like the water bypassing the filters, I know more filters take up space, but to double the filtration capacity and filter more water during a normal run cycle would be better.
Second- there is no program mode that will run the jets on a clean up cycle once per day automatically. This would be a huge advantage.
Third- while I like the LED lighting system, having lights above the waterline is very annoying. If the top row was moved down only 2-3 inches it would be much more comfortable.
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Review 147 for Salina
Overall rating
2
/
5
Poor exterior construction
PostedJuly 6, 2015
Disappointed
from Cary, NC
Age:55-65
Gender:male
Comfort
3
/
5
Quality
2
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
1
/
5
The exterior paneling on two sides of the tub have several large vertical cracks after less than one year of use and exposure. For the cost of the unit, this is totally unacceptable. While the tub's performance is acceptable, there is no reason for the shoddy workmanship of the exterior. The retailer has been alerted, pictures provided, but no response to date from them or the manufacturer.
Response from Caldera SpasBy Marianne, Customer Service, July 8, 2015
Hello, Sorry to hear about the cracks in the outside panels. I will follow up with the retailer about this and the information you provided. We should be able to have this repaired very shortly. I will also send you an email to contact you for follow up. Thank you for taking the time to let us know and we will work to resolve this quickly for you.
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Review 148 for Salina
Overall rating
1
/
5
Was it manufactured properly?
PostedDecember 28, 2020
Glenda
from Calgary Canada
Age:45-54
Speaker was not properly sealed when built; so now it needs to be replaced & sealed properly at my expense!
I’m 3 weeks over my 1 year warranty, 1 speaker stopped working. Had the service tech out - no sealant around the speaker when the tub was made & Caldera will not honor this error.
Very disappointing!!!!
I’m 3 weeks over my 1 year warranty, 1 speaker stopped working. Had the service tech out - no sealant around the speaker when the tub was made & Caldera will not honor this error.
Very disappointing!!!!
By Customer Service Caldera Ben, January 6, 2021
Hey there! Thanks for the feedback, and sorry there is needed service on your spa's speaker system. While the entertainment system comes with a 1-year warranty through your retailer, I would be more than happy to look into this further and see if we can help. Keep an eye out for an email from me shortly, and thank you again for your posted review!
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