Customer Reviews for CalderaSpas® Martinique
CalderaSpas® Martinique
This Consumers Digest Best Buy® is spacious and contemporary. Its sculpted shape is like an island retreat—welcoming and inviting. The spa’s contoured look features a roomy lounge with an expanded leg area and FootRidge® enhancements. With a generous jetting system, the Martinique® takes relaxation to a new level.
Average Customer Rating:
4.7
out of 5
(294 Reviews)
Rating breakdown 294 reviews
5
239
4
42
3
4
2
2
1
7
42 out of 42(100%)reviewers recommend this product.
Customer Reviews for Martinique
Review 261 for Martinique
Overall rating
4
/
5
Good value
PostedAugust 8, 2016
rwm(97s
from Wilmington, DE
Age:Over 65
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
2
/
5
Energy Efficiency
3
/
5
Value
4
/
5
Overall satisfied. There is a learning curve for keeping the water clear and balanced. Be sure to have a good pool store available for testing and advice. A spa cover with a lift is a must. We actually use it quite a lot during the summer.
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Review 262 for Martinique
Overall rating
4
/
5
Bluetooth Speakers
PostedJuly 12, 2016
Manuel
from Winnemucca, Nevada
Age:45-54
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
5
/
5
The only thing wrong with this spa is that the bluetooth speakers that are installed INSIDE the tub get muffled when there are more than 2 people in the tub and the water level rises. My suggestion would be to put speakers up higher or on top of the edges of the tub instead of inside.
By Customer Service Caldera Vanessa, July 15, 2016
Thank you for your review. I am sorry to hear that you are not happy with the spa speakers. I am sure we can come up with an option that might improve your spa experience. I will email you my contact info. I look forward in working with you directly.
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Review 263 for Martinique
Overall rating
4
/
5
Great therapy
PostedJuly 11, 2016
Sorefeet
from Metro area
Age:Over 65
I love the hot tub. I'm a little short for the lounge but I use it in other ways.
The jets are great for my hips and back. I can find a jet somewhere for every ache. I like the new shape of the filter. It is easier to get in and out.
The chemicals are fairly simple and the water has been stable.
The jets are great for my hips and back. I can find a jet somewhere for every ache. I like the new shape of the filter. It is easier to get in and out.
The chemicals are fairly simple and the water has been stable.
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Review 264 for Martinique
Overall rating
4
/
5
Spa review
PostedApril 10, 2016
Ron
from East End Long Island
Age:Over 65
Great spa, nice contour of seats, strong jets. Have looked at over 6 different spa companies and decided on Caldera as the best product for the price. Caldera spa appear to be a better quality product.
By Customer Service Caldera Vanessa, April 14, 2016
Soaking in a spa that has great seating and relaxing jets makes all the difference. I am happy to know you are enjoying your spa.
Thank you for your review.
Thank you for your review.
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Review 265 for Martinique
Overall rating
4
/
5
Best training aid ever
PostedDecember 15, 2015
Htrigirl
from Anchorage Alaska
Age:45-54
Gender:female
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
5
/
5
Bought the spa to help muscles after long
training sessions for a ironman.
Lolbut now I'm in it all the time!!! Love my spa!!!
training sessions for a ironman.
Lolbut now I'm in it all the time!!! Love my spa!!!
Response from Caldera SpasBy Vanessa, Customer Service, December 17, 2015
That is fabulous!
That is a great way to use your spa. Congratulations on Iornman! We would love to see pictures after your race, you could post them on our Facebook page.
Glad that you are enjoying your Caldera Spa.
Thank you for your review.
That is a great way to use your spa. Congratulations on Iornman! We would love to see pictures after your race, you could post them on our Facebook page.
Glad that you are enjoying your Caldera Spa.
Thank you for your review.
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Review 266 for Martinique
Overall rating
4
/
5
Love my Spa
PostedSeptember 29, 2015
Lulu
from Collierville, TN
Gender:female
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
5
/
5
My family and I have enjoyed owning this spa. The seating of different levels is great. I am only 5'2 and my son-in-law is 6'8" and no one has a problem fitting or finding the perfect seat.
Been a great asset for our family
Response from Caldera SpasBy Vanessa, Customer Service, September 30, 2015
Hello Love my Spa. Thank you for your review. Seating arrangement is a big topic and one of the many things we consider when making our spas. I am delighted that you and your family are benefiting from the Caldera Martinique. A great hot tub experience is import and we are glad to help.
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Review 267 for Martinique
Overall rating
4
/
5
My second one
PostedJuly 28, 2015
Les Ismoore
from San Rafael, CA
Age:55-65
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
4
/
5
After ten years we decided to upgrade to another Martinique, though there was nothing wrong with our 2004 model - it was still running strong (but for how much longer?). The energy savings was a key factor.
Six months have passed with our new purchase. The glamor finish is already starting to check/craze from the little exposure to the sun and shows dirt easier compared to our old textured surface that didn't have these problems.. The waterfall is never used. The spinner jets are sluggish. We like the extra jets in the lounge seat. The Frog system has never been used, we use the "silver stick" plus clor and shock. It makes no sense, but I'm fiddling with the pH way more than the previous spa - this is too odd. The factory spa cover is loosing its color in a few spots. The control panel took some learning. We wish the second pump had a second speed. The service panel has a crack at one of the screws.
If I were to configure the 2016 Martinque, it'd have a textured surface, no waterfall and both motors having 2 speeds with a simplified (more buttons) control panel.
Response from Caldera SpasBy Ben, Customer Service, July 29, 2015
Hello Les Ismoore,
Thank you for your candid feedback on your replacement Martinique model spa. We truly appreciate this feedback from our customers! We are happy to help where we can, please anticipate a email from one of our customer service representatives, so we can further address your concerns. Thank you for your continued patronage!
Thank you for your candid feedback on your replacement Martinique model spa. We truly appreciate this feedback from our customers! We are happy to help where we can, please anticipate a email from one of our customer service representatives, so we can further address your concerns. Thank you for your continued patronage!
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Review 268 for Martinique
Overall rating
4
/
5
Nice, comfortable spa
PostedJuly 14, 2015
Rjknjk
from Sharpsburg, MD
Age:55-65
Gender:female
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Overall we are happy with this spa, which we chose to replace an older one that was no longer functional. The only annoying problem we have encountered is that the plastic jet covers keep coming off requiring us to get into the spa and retrieve them and re-attach each one. Not sure why the Caldera company couldn't have done a better design job. One would think that for the price we paid we would not have to constantly repair this spa.
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Review 269 for Martinique
Overall rating
4
/
5
Helps with aches and pains
PostedJuly 13, 2015
Achy back
from bolivar, mo
Age:45-54
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Much more comfortable than our last spa. Sure is nice to come home to.
Response from Caldera SpasBy Ben, Customer Service, July 21, 2015
Thanks for the feedback, so happy you choose a Caldera spa to help with your wellness and comfort! To many hot soaks in your spa!
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Review 270 for Martinique
Overall rating
4
/
5
good purchase
PostedOctober 1, 2014
brskinner
from fenton mi
Age:55-65
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
not sure about the frog system yet
but it seems to be a powerful tub with all jets operating at the same time, a little small but usually only the two of us , my wife and me .
havent gone through winter with it yet but so far about 15 a month to run and it probably will be around 30-40 in the winter.
a little deeper tub would have been nice but not for 1500 dollars extra
great tub
but it seems to be a powerful tub with all jets operating at the same time, a little small but usually only the two of us , my wife and me .
havent gone through winter with it yet but so far about 15 a month to run and it probably will be around 30-40 in the winter.
a little deeper tub would have been nice but not for 1500 dollars extra
great tub
Response from Caldera SpasBy Mike M., Customer Service, October 7, 2014
Isn't it amazing that you can pack so much power into such a nice compact package and still get that kind of efficiency? We are glad to have you as a member of the Caldera family.
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Review 271 for Martinique
Overall rating
4
/
5
So relaxing
PostedSeptember 7, 2014
Deb79
from Watsontown, Pa
Age:55-65
Gender:female
We thought about purchasing a hot tub for a few years and we finally made the decision to purchase last year. After getting our Martinique we should have got it sooner. It is so relaxing after being in it we sleep so much better. I have neuropathy in my feet and it helps reduce the burning and tingling so I can rest so much better. If your thinking about purchasing a caldera spa I highly recommend it.
Response from Caldera SpasBy Peggy W. , Customer Service, September 10, 2014
Thanks for sharing a great review of the Martinique spa. As you have discovered, soaking in hot water provides comfort and relaxation for those dealing with neuropathies, arthritis, post-op discomfort and such. Take care and stay strong!
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Review 272 for Martinique
Overall rating
4
/
5
Martinique
PostedSeptember 6, 2014
Tub soaker
from Indianpolis
Age:35-44
Gender:male
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
The Comfort would be excellent if I were a bit smaller, I am a very tall guy and this spa is good but not excellent for a tall person however being 6' 6" its hard to find something that is designed for us tall folks. The quality is great have had no problems with this sap, ease of water care is a weekly 5 -10 minute chore but easier than most, energy is great we have seen only a slight increase ($5) over the summer this winter will be the first. Overall very happy with the tub, and I'm one of those guys whose always skeptical of reviews, but all in all I would recommend this tub to anyone.
Response from Caldera SpasBy Vanessa, Customer Service, September 22, 2014
Thank you for your review, Tub soaker. Height can sometimes be an issue and we do manufacture many tub sizes and seating accommodations. Nonetheless I am happy to know that you find your spa easy to care for and energy efficient. We appreciate your honest feedback and if you should ever need Customer Service we can be reached at 800.669.1881 ext8432.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 273 for Martinique
Overall rating
4
/
5
Overall a good buy
PostedSeptember 5, 2014
Diane8
from Truckee, CA
Age:45-54
Gender:female
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
2
/
5
Energy Efficiency
4
/
5
Value
3
/
5
This is the second spa we have owned with our first one being many years ago. We had struggled in the past with keeping the water chemicals balanced. The Spa Frog system certainly makes it easier, but we still find that we are always working to get everything in the proper ranges. Besides that the spa is comfortable and we feel we made a good choice with our Caldera Martinque spa.
Response from Caldera SpasBy Jaclyn, Customer Service, September 10, 2014
Thanks for the feedback on your Martinique model spa. I am sorry to hear of the struggles you've experienced with water care. Please feel free to call us at Customer Service by calling 800-669-1881, ext. 8432, with any questions you have. I'm very pleased to hear that you're happy with the spa purchase and hope the spa is enjoyed for a very long time.
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Review 274 for Martinique
Overall rating
4
/
5
One concern
PostedSeptember 5, 2014
Annette63
from Cartersville, GA
Age:45-54
Gender:female
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Overall, this spa has been really good. The shell has cracked twice in less than a year. Waiting on a second replacement to come in.
Response from Caldera SpasBy Peggy W., Customer Service, September 10, 2014
Thanks for reviewing the Martinique spa. From the photos, it appears that it is the outer skirting that has cracked, not the shell. Your dealer should be able to resolve the situation and Watkins is available. Give us a call on our toll-free line as needed, 1-800-669-1881.
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Review 275 for Martinique
Overall rating
4
/
5
So far so good
PostedSeptember 4, 2014
couchsitta
from Zimmerman, MN
Age:35-44
Gender:male
Comfort
4
/
5
Quality
3
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
4
/
5
We've had our Martinique for 6 months now and are very happy with it. It fits our family of four (two adults & two kids) very well. The kids love the waterfall. I'm very happy with the performance of the jets, and maintaining the spa has been pretty easy. One addition that drew me to the Martinique was the foot ridge. You can crank the jets all the way on and lean right back into them thanks to that ridge.
I'm happy to report that our first 6 months have gone very well!
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Review 276 for Martinique
Overall rating
4
/
5
Martinique
PostedSeptember 4, 2014
Reid Fleming
from Huntington Beach, CA
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
5
/
5
Great spa! I love it. I recommend it to anyone needing this size spa.
Response from Caldera SpasBy Peggy W. , Custmoer Service , September 10, 2014
Thanks for reviewing your use of the Martinique spa. It is a popular choice for many new spa owners. With little effort, this energy-efficient spa will provide years of jetted hot water relaxation for many years to come!
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Review 277 for Martinique
Overall rating
4
/
5
Nice hot tub
PostedSeptember 4, 2014
MaryV
from Salem
Age:45-54
Gender:female
Comfort
3
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Great spa, jets are very therapeutic, my husband loves it! It has great pressure. Only problem is I am petite in size and seats are low, but it is still great.
Response from Caldera SpasBy Peggy W. , Customer Service, September 9, 2014
Thanks for reviewing your Martinique spa. We're glad to offer a variety of jets and seating choices at different heights so folks will have that choice. Enjoy!
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Review 278 for Martinique
Overall rating
4
/
5
Good choie for our hot tub. We love it!
PostedApril 8, 2013
DandDH2334
from Rexford, New York
Age:45-54
Gender:female
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Easy to care for, nice design, comfortable seats. Great for parties or just the two of us.
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Review 279 for Martinique
Overall rating
4
/
5
Martinique - a year out
PostedMay 10, 2012
John West
from Wayne, NJ
Age:45-54
Gender:male
Comfort
3
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
The Martinique has good seating, but seems a little shallow depth wise. The controls (esp with the add-on wireless stereo) are very confusing. I would be interested in a more logical layout of the buttons and flow of the config parameters. Most folks cant figure it out. A thermal set-back might be a good idea, as its been left at higher temp for days, when no one was using it. Should it fall back to economy setting after 5 hours? A wireless control for smart phone would be a good add-on.
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Review 280 for Martinique
Overall rating
4
/
5
Support
PostedSeptember 1, 2011
Dolphin Dance
from New Mexico
Gender:male
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
4
/
5
The spa is fine, the problem is customer support. When the spa was delivered it was dropped, which caused a leak. Caldera replaced the spa, but it was a battle. The sales people where I bought the spa didn't know much about water chemistry. Caldera's customer support people told me things that turned out to be wrong. At one time Caldera support told me they would send me a free filter for my trouble. It never happened. The best support I got came from Bio Guard. It's a good spa, but you are pretty much on your own learning how to use it.
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