Customer Reviews for CalderaSpas® Geneva
CalderaSpas® Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Average Customer Rating:
4.6
out of 5
(287 Reviews)
Rating breakdown 287 reviews
5
217
4
41
3
9
2
11
1
9
37 out of 44(84%)reviewers recommend this product.
Customer Reviews for Geneva
Review 101 for Geneva
Overall rating
5
/
5
LIKE A NEW CAR
PostedSeptember 6, 2017
JJAM
from USA
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I REPLACED A 10-11 YEAR OLD SPA AND WISH I HAD DONE IT SOONER. THE EASE OF SET UP AND THE SIMPLE BUT EFFICIENT SPA COVER LIFTER REMINDED ME WHAT A NEW CAR IS LIKE. YES, THE SPA EVEN SMELLS NEW. I AM IN THE SPA TWICE A DAY AND KNOW THAT THERE ARE MANY PEOPLE OUT THERE THAT NEED TO FIND OUT HOW HEALING A SPA CAN BE.
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Review 102 for Geneva
Overall rating
5
/
5
Utopia Geneva 2011
PostedAugust 1, 2017
LA
from SLC, UT
Age:25-34
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
5
/
5
I love our Utopia Geneva Spa. I recently and needed a replacement part (valve) that was discontinued on my model year spa. After contacting several dealers in Salt Lake City where I live, my only option was to re-plumb the valve in my spa for the new updated part. I had a feeling that somewhere , somehow I would be able to find this discontinued part on some dealer's shelve in another state. I felt the local dealers were not interested in helping me out and didn't offer any other solutions. I decided to google Caldera dealers in Arizona and i was so lucky and fortunate to have found Arizona Hot Tub Company. I explained my situation over the phone and Helena took immediate action. She felt that it was worth a try to call the manufacturer and see if they had access to this discontinued part. She didn't have to do this and I was amazed at her willingness to go the extra mile. Within 24 hrs she called me back to let me know her contacts at the manufacture had found the part i needed and were willing to ship it directly to me! I realized the Helena is the owner of the dealer and also realized quickly why they are receiving such great reviews on google. Wish we had a dealer with service like this in Salt Lake City. Arizona Hot Tub Company deserve more than 5 stars. Overall the Caldera Spa is great and we are happy owners.
By Customer Service Caldera Vanessa, August 4, 2017
I am glad that you were able to get what you were looking for. Helena is a great dealer and truly cares about hot tubbing. I made sure your comments have been seen by Helena and our supervisors. Thank you for your review.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 103 for Geneva
Overall rating
5
/
5
Essential Recovery
PostedJuly 15, 2017
Rod17
from Kalamazoo
Age:55-65
Yes, I am renewed! My job requires that I am physically and mentally at my best every day.
Long challenging hours on my feet created an equation
for cramping and aches extending from my feet to my
Upper back that have been addressed by the year-round, consistent, reliable use of my Cadera Spa:)
G. Rodriguez, Jr.
Kalamazoo, MI
Long challenging hours on my feet created an equation
for cramping and aches extending from my feet to my
Upper back that have been addressed by the year-round, consistent, reliable use of my Cadera Spa:)
G. Rodriguez, Jr.
Kalamazoo, MI
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 19, 2017
Thank you so much for your review! We are so happy to hear that your Caldera spa plays a very significant role in your overall wellness. We wish you many more years of relaxation in your hot tub.
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Review 104 for Geneva
Overall rating
5
/
5
Mo
PostedJuly 13, 2017
Mo
from Cedar Rapids, IA
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Great hot tub! Easy to use with good jet action. Relaxing
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 19, 2017
Thank you for your review. We are happy to hear that you are loving your spa and the jets. Enjoy the wellness.
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Review 105 for Geneva
Overall rating
5
/
5
We are very happy and relaxed
PostedJuly 12, 2017
Wendy
from Seaford VA
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
4
/
5
We are a super busy family with two athletic teenagers. We all use the hot tub regularly. Whether it's for therapeutic reasons, a snowy day or just because, you can always find one of us in there. Of course, our kids love sharing it with their friends too! One of our favorite features would be the blue tooth speakers!! Our spa is a must have!!
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 19, 2017
There are so many reasons to spend time in your hot tub, and we are glad that you are using your spa so often! Thank you so much for your review. Enjoy the wellness.
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Review 106 for Geneva
Overall rating
5
/
5
My spa
PostedJuly 11, 2017
Ginamimi
from Miami florida
Age:55-65
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I love my spa. Very relaxing and my friends love it. Best purchase ever.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thanks so much for your review! We are so happy to hear you love your new Geneva spa. Enjoy the wellness.
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Review 107 for Geneva
Overall rating
5
/
5
Geneva
PostedJuly 11, 2017
Customer
from Jeffersonton va
Age:35-44
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
5
/
5
Great spa!!! This spa is much more comfortable then other brands we sat in. The only complaint would be why the Geneva doesn't come in panels that look like wood . We don't like the plastic look of it compared to a wood look. Also the plastic panels are cheap and I had to have my dealer redo all of the velcro strips that hold them on. That being said , the interior looks beautiful. The jets are great !! The interior is very comfortable as well. I would say the Geneva is definitely the best spa for the money out there right now. Don't use the spa frog system except for the mineral cartridge. Regular chlorine is way cheaper and easier to manage. If u keep the chlorine at the correct levels ur spa will not smell like chlorine does in a pool.
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Review 108 for Geneva
Overall rating
5
/
5
Such a great decision!
PostedJuly 10, 2017
Smcable3
from Edmond, OK
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We had been shopping for a hot tub for over a year when we wondered into a Caldera dealer on a trip to to Dallas. We loved the modern design of the tub and would have bought that day if we lived there. We immediately contacted the Caldera dealer in Oklahoma, who was great about explaining everything and making sure the tub would be perfect for us. It totally has been! It has the perfect balance of seating options and the jets are designed to hit different areas in each seat. It I still extremely easy to care for to our with the Frog system.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you so much for your review! We are happy to hear you are loving the modern design of your Geneva spa - it certainly is beautiful. We're also happy to hear you love the seating options and jets. Enjoy the wellness!
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Review 109 for Geneva
Overall rating
5
/
5
Nice and relaxing
PostedJuly 10, 2017
Ringo
from Granite Springs, NY
Age:Over 65
Just what you need for aching muscles after a long day of gardening.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you very much for your review. We're so happy that your Geneva spa provides you comfort for your aching muscles. Enjoy your personal wellness time in your spa!
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Review 110 for Geneva
Overall rating
5
/
5
Perfect Portland relaxer
PostedJuly 10, 2017
Asha55
from Portland, OR
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
5
/
5
Love soaking in the Geneva on cold winter nights or warm summer evenings. The jets provide great massage gor neck, back and feet, even hands! Use it at least every other day, and enjoy sharing with family or friends. Highly recommend!!
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you for your review! We're happy to hear you are using your spa so frequently and are spending quality time with your family and friends in your Geneva. Enjoy the wellness!
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Review 111 for Geneva
Overall rating
5
/
5
Premium Quality Spa
PostedJuly 10, 2017
John K
from Wilton, Ct
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I've owned the spa for approximately ten months and I would highly recommend it over other spas I have owned. The look fit and finish is outstanding.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
We're happy to hear that your first ten months with your spa have been fantastic! Enjoy the wellness. Thanks so much for your review.
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Review 112 for Geneva
Overall rating
5
/
5
Second-To-None
PostedJuly 10, 2017
Troublebaker
from Reno, Nv
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Looked at several spa's and brands and ended up finding that the Caldera spa lineup was second-to-none in every way, and then some. From comfort and quality as well as overall ownership experience and time/cost to maintain I'm thankful I did my research and went with the best.
I won't sugar coat the fact that you'll probably pay a bit more of a premium to own a Caldera, but once you're an owner, you quickly realize that it was a small price to pay for such quality and ease of use. Literally, they just work and are ready to go whenever you are. Big picture, quite possibly saving you money in the end.
I also got the impression that the dealers that carry Caldera are more knowledgeable and invested in their products and customer service long-term. Sure, it's possible that this is nothing more than the enthusiasm of the staff I dealt with, but I did feel as though most other (non-Caldera) dealers were simply looking to move product.
If you made it this far then my suggestion to you, if you're on the fence, is to go Caldera and never look back. Like me, you'll quickly be a Caldera customer for life.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you so much for your review! We are so thrilled to hear that you are loving your spa, and that your local dealer helped you make the decision that was right for you! We wish you many more happy years relaxing in your spa and are thankful to have you as a customer for life. Enjoy the wellness.
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Review 113 for Geneva
Overall rating
5
/
5
1st Spa
PostedJuly 9, 2017
Islandlog
from Charlotte, NC
Age:55-65
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
This is our first spa. Still early but everything has been good. Water care easier than we thought. Spa stay nice and warm and always ready for use. Comfortable seats and good variety of jets
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you very much for your review! We are happy that you love the comfort of your new spa and the variety of jets. Enjoy the wellness!
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Review 114 for Geneva
Overall rating
5
/
5
Beat Spa Ever!
PostedJuly 1, 2017
Btcountess
from Oak Island NC
Age:55-65
This is our fifth spa and is by far the BEST. We love the space and that we can have all jets on at once. In others we've had to pick and change back and forth. Also love the @ease system. Total relaxation - not constant maintenance.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 5, 2017
Thank you so much for your review. We are thrilled to hear that you are loving the Utopia Geneva spa. Enjoy the wellness!
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Review 115 for Geneva
Overall rating
5
/
5
Awesome relaxing place
PostedJune 25, 2017
PghFANATIC
from Navarre Florida
Age:45-54
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
4
/
5
Very well built and looks great. I would like it if the jets were a bit more powerful, but I'm one who likes rough waters.
By Customer Service Caldera Vanessa, July 6, 2017
Hello Awesome relaxing place!
Thank you for taking the time to let us know about your spa experience. Soaking in a beautiful soothing spa is a great way to pass the time.
Happy Hot Tubbing!
Thank you for taking the time to let us know about your spa experience. Soaking in a beautiful soothing spa is a great way to pass the time.
Happy Hot Tubbing!
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Review 116 for Geneva
Overall rating
5
/
5
Extremely comfortable
PostedMarch 23, 2017
Greg
from Ocean Pines, MD
Age:55-65
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
High quality product, the cover lift assist makes the llifting of the cover so much easier, however the attachments to the body of the pool seem a little frail.
The Blue Tooth Sound System worked very well, I think one of the speakers may need to be replaced-sounds fuzzy. In general, I am very pleased with the product (pool) and would highly recommend it. The service rep has been very attentive.
The Blue Tooth Sound System worked very well, I think one of the speakers may need to be replaced-sounds fuzzy. In general, I am very pleased with the product (pool) and would highly recommend it. The service rep has been very attentive.
By Customer Service Caldera Vanessa, April 3, 2017
Hello Extremely comfortable.
I am glad that you are enjoying your spa. It sounds like there might be a couple of issues that can use some attention. I will contact you and see what I can do to help.
Thank you for your post.
Happy Hot Tubbing!
I am glad that you are enjoying your spa. It sounds like there might be a couple of issues that can use some attention. I will contact you and see what I can do to help.
Thank you for your post.
Happy Hot Tubbing!
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Review 117 for Geneva
Overall rating
5
/
5
Trouble-free for 12 yrs
PostedJanuary 15, 2017
Ted
from Farmington CT
Age:55-65
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
4
/
5
Able to enjoy the tub without much intervention for the 12 yrs of ownership. Had one freeze in Jan. The tub would not restart after power interruption and we were away so the lines froze. Air pump issues encountered due to rodents. Screen appears to be a solution.
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Review 118 for Geneva
Overall rating
5
/
5
Don't Wait
PostedAugust 18, 2016
MAT58
from Central Illinois
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
5
/
5
We have owned the Caldera Geneva Spa for about two years. After "thinking" about purchase for many tears, I wonder why we hadn't made the purchase earlier.
A day doesn't go by that my spouse doesn't say, "This is the best purchase we ever made.", and I agree. We enjoy it daily through all the seasons from 98F Summer to -17F Winter.
The routine care is simple and quick to perform; cleaning is much easier than I imagined; with a little attention to timing water changes are convenient to the Seasons.
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Review 119 for Geneva
Overall rating
5
/
5
Totally Awesome
PostedJuly 28, 2016
Adam12
from Akaska, S.D.
Age:Over 65
Takes care of aches and pains for a while. Very refreshing. We use it year around,
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Review 120 for Geneva
Overall rating
5
/
5
roomey
PostedJuly 28, 2016
Lance
from Virginia
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
4
/
5
Love the lounge bench and the water fall effect. The lighting is wonderful and can be tailored to individual taste.
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