Customer Reviews for CalderaSpas® Geneva

Geneva

CalderaSpas® Geneva

The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Average Customer Rating:
4.554 out of 5
4.6
 out of 
5
(287 Reviews)
Open Ratings Snapshot
Rating breakdown 287 reviews
5
217
4
41
3
9
2
11
1
9
37 out of 44(84%)reviewers recommend this product.
Customer Reviews for Geneva
Review 201 for Geneva
Overall rating 
5 / 5
5 / 5

Such a great massage!

PostedDecember 15, 2012
Customer avatar
DesertGirl
from La Quinta, CA
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
I love this spa, it has been terrific. For those who like a deep massage, it has three awesome "stations" I like to rotate through for targeting different areas of the back and shoulders. There are good options for where kids can sit. My kids don't like the jets so it is nice there is Jets 1 and Jets 2 so you can partially have them on. The light is adequate. The lid is on a convertible bar and it is easy for me to get on and off by myself as a tall woman. I think it would need two seniors to do it comfortably. The lid gets dusty and needs to be wiped, something to get the pool guy (or your husband) trained to do. There are a few tricks they have up their sleeve if something gets caught in the filter the temp will flash. I wish this had a better way of indicating a filter clog. Also would be nice if there was a low water sensor as this is in use at our vacation rental and I worry if kids splash a bunch of water out, the water needs to be kept well above the jets. The headrests are difficult to replace if they come off. But honestly these are nitpicks, as we absolutely love the use of it.
+5points
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Review 202 for Geneva
Overall rating 
5 / 5
5 / 5

year round luxury

PostedJune 25, 2012
Customer avatar
GeeGee
from Connecticut
Age:55-65
Gender:female
Comfort 
4 / 5
4 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
On snowy nights ,we are the only people in our neighborhood outside...toasty warm ! Any time of year we love the pearl interior with color changing lights, it is really beautiful. Really, its like having a luxury vacation spot right outside the back door!
+2points
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Review 203 for Geneva
Overall rating 
5 / 5
5 / 5

Great Purchase and Proven Quality of 8 years

PostedJune 19, 2012
Customer avatar
210tonyman
from SAN ANTONIO
Age:35-44
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
Ive had my Geneva for 8 yrs already! I'm now selling my house and will probably have to let it go. I will buy another Caldera because after 8 years I have had no problems. It shows very little age and it is so nice to have a spa right out our back door. I did plenty of research before choosing Caldera the first time and i went with Caldera because of the Value to Quality ratio. It has never let us down even after it was temporarily drained and shut off for about 6 months due to personal issues. It has been the best luxury item ive owned, very convenient and always very relaxing year round.
Response from Caldera SpasBy The Caldera Spas Team MarketingFebruary 25, 2014
Thank you for the terrific feedback. We are so pleased to hear you enjoyed your Geneva spa for 8 wonderful years. Please let our team know if you have any questions as you look to make your next Caldera spa purchase.

Erica
The Caldera Spas Team
+1point
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Review 204 for Geneva
Overall rating 
5 / 5
5 / 5

PERFECT SOLUTION

PostedMay 30, 2012
Customer avatar
me
from New Mexico
Age:35-44
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
User submitted photo
I have never owned a jacuzzi before my GENEVA. Thus, before making the investment, I spent a LOT of time researching and comparing models (I am an engineer). I even made a salesman take off a side panel so I could look at the parts and fittings to see what kind of rating they had (on the plastic, the rubber, the metal). I went through MANY name brands. Caldera kept coming to the top. I looked at construction specifically because my jacuzzi would be outside and facing a very hot southwest desert sun. After two years, I can tell you that the GENEVA has held up perfectly, still provides GREAT enjoyment for me and my family, and does not show any sign of problems.
I would DEFINATELY buy it again.
By Customer Service Caldera JanetAugust 13, 2019
We are glad to hear you and your family are enjoying your Geneva spa! calderaspas_brand
+5points
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Review 205 for Geneva
Overall rating 
5 / 5
5 / 5

More than just hot water.

PostedMay 24, 2012
Customer avatar
Lostin TN.
from Cookeville, TN.
Age:55-65
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
Great dealer. They made the difference about which spa I was to buy. American pool and spa in Cookeville, Tn. Sandy and her crew did what was needed to get the job finished.
+1point
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Review 206 for Geneva
Overall rating 
5 / 5
5 / 5

My hot tub

PostedMay 20, 2012
Customer avatar
Lee
from Bear, DE
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
User submitted photo
One of the best purchases ever! Don't wait. If you're on the fence about whether to spend the money then think no more. By speaking to different dealers I found a great company to do both the electric and the cement pad for a great price. My local spa dealer is the best in the business. The overall joy and relaxation I get out of my spa is amazing. I have brought the best elements of vacation home to my backyard.
+2points
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Review 207 for Geneva
Overall rating 
5 / 5
5 / 5

Great relaxation

PostedMay 13, 2012
Customer avatar
Hot tub lover
from Pensacola, Fl
Age:45-54
Gender:male
We truly love our hot tub. Nothing compares the relaxation and stress free time on our Caldera hot tub. One hundred and fifty percent recommended:)
-2points
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Review 208 for Geneva
Overall rating 
5 / 5
5 / 5

Geneva spa

PostedMay 12, 2012
Customer avatar
SA1942
from San Antonio, Tx
Age:Over 65
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
Have been enjoying my spa since Sept 2010 with no problems, it is large enough and has a variety of jets
0points
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Review 209 for Geneva
Overall rating 
5 / 5
5 / 5

Great investment

PostedMay 11, 2012
Customer avatar
spa girl
from New Mexico
Age:35-44
Gender:female
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
There isn't a bad seat in this hot tub! It offers the best flexibility and most options for the money, and still has a small footprint. We'd buy this again!
0points
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Review 210 for Geneva
Overall rating 
5 / 5
5 / 5

Sweet Dreams

PostedMay 10, 2012
Customer avatar
Dr. Bob
from Arlington, Texas
Age:55-65
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
User submitted photo
In the 5 months since we've had the spa, I think I have only gone to bed maybe 5 times without using it. Yes, I've used it daytime, but the primary use for me is to unwind at the end of the day so I can get a good night's sleep. 15-20 min. before bedtime & I sleep like a baby. Great in cold weather (the colder the better) but also in warmer weather as well. I also use the therapy jets for my back, neck, & shoulder massage. Fantastic. My initial concern was if it had enough power to really be theraputic - well, No Problems there!! Lots of power, and not just bubbles like at the fitness center hot tub - specifically directed & strategically placed. Easy to maintain, it's been totally problem free. One of the best investments we've ever made. Highly recommended.
0points
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Review 211 for Geneva
Overall rating 
5 / 5
5 / 5

Love our hot tub

PostedAugust 30, 2011
Customer avatar
Shelli
from Kingman, KS
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
The spa looks beautiful, and feels even better. Winter, summer, spring and fall...it gets four seasons of use here. Even with the streak of 100 degree days we have had here in Kansas, we still find it comforting in the evening!
+1point
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Review 212 for Geneva
Overall rating 
5 / 5
5 / 5

Daily Paradise

PostedJune 23, 2011
Customer avatar
Relax42
from Puyallup, WA
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
5 / 5
5 / 5
We wanted to purchase a hot tub that would provide a form of daily relaxation, and our Caldera Spa has met our highest expectations.
0points
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Review 213 for Geneva
Overall rating 
5 / 5
5 / 5

Wouldn't be without it!

PostedMay 29, 2011
Customer avatar
morgan53
from Iowa
Age:45-54
Gender:female
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
Our Geneva Spa has been a great addition to our preventative health care plan. We use it most every day and have cut our visits to the osteopath by 75% overall. In addition, after comparing the cost of running our Caldera Spa to other brands being used in our area, I am convinced we made the right choice! I never hesitate to recommend a Caldera to anyone looking to buy a spa.
+2points
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Review 214 for Geneva
Overall rating 
5 / 5
5 / 5

Happiness is.......

PostedMay 26, 2011
Customer avatar
SPOTTERRON
from Lockport, NY
Age:55-65
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
The Geneva is the latest of several spas we have owned, and by far the best. Comfortable, relaxing, and energy efficient. We have long, cold winters, and use our hot tub throughout the seasons. We have not had even one service/maintenance problem in over three years of use. It's also very efficient/economical in the use of needed chemicals. Would definitely purchase another one, but probably won't need to.......
+1point
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Review 215 for Geneva
Overall rating 
5 / 5
5 / 5

The Blaster

PostedMay 26, 2011
Customer avatar
valk
from dallas tex
Age:45-54
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
It's all about the lounge.Get in -lay down- turn it on high-and good bye
Have had it for 9 months no issues and water maintenace is very simple
0points
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Review 216 for Geneva
Overall rating 
5 / 5
5 / 5

Extremely Satisified

PostedMay 26, 2011
Customer avatar
Dave47
from Plymouth, Michigan
Age:55-65
Gender:male
This is the second Caldera spa I've owned. My first was purchased more than 10-years ago in California but, after the sale, that particular dealership was less than enthusiastic about any type of customer service. Not so with my current spa purchased from Tradewind Spas in Novi, Michigan. My entire dealings with these fine folks has been nothing shy of outstanding! They are the only company I would even consider purchasing from should the need ever again arise. The spa itself is pure pleasure to use; especially when my muscles ache from over doing my yard work. And, there are a multitude and variety of water jets to give me the "just right" soothing massage I require. Weekly maintenance is very easy and whenever I change the water, I wax the part of the spa that's not submerged in water in order to preserve that brand new look. I also recommend the application of a good quality wax to the spa cover. I neglected to do this and after three years, it's beginning to fade. I intend to use a good cleaner and then wax the cover once I fully recover from my recent torn-bicep arm surgery. I am extremely glad I purchased this spa! No regrets!!
0points
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Review 217 for Geneva
Overall rating 
5 / 5
5 / 5

Long time owner

PostedMay 5, 2011
Customer avatar
BP
from Madisonville, TN
Age:45-54
Gender:male
Comfort 
4 / 5
4 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
I have had my spa for seven years now. It performs well and is reliable. I would purchase this brand in the future.
0points
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Review 218 for Geneva
Overall rating 
4 / 5
4 / 5

There are pros and cons to every tub.

PostedFebruary 2, 2023
Customer avatar
Mickey
from Hubbard
Age:25-34
Comfort 
4 / 5
4 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
3 / 5
3 / 5
This tub is my first time buying new. We have had great success previously with used spas. This time we wanted to treat our selves. The sales lady was great this spa has been good. The lava jets really make a good addition. The other couple features we really like are the self timer and recirculating pump. The neck jet seat is really great. The one thing I’m not sold on is the ease of transition. My husband is an amputee which is why we have a spa. He’s not able to do steps well. The spa is designed funky in the way that there is no level step or spot to step in the tub to get in. It’s all contoured. The other thing is you have to select certain jets on for the water fall to work. The lights are a little primitive. There’s no speakers or stereo.
0points
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Review 219 for Geneva
Overall rating 
4 / 5
4 / 5

Great Tub

PostedJune 10, 2022
Customer avatar
PaulM
from St Louis
Age:45-54
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
We've had the Geneva for 7 months now and use it 2-3 times a week. Its a great size, runs quiet, the seats are comfortable and the jets powerful. We have had some issues balancing the salt/chlorine, and the salt cartridge doesn't last anywhere near as long as expected/advertised - but overall we are very happy with it. Build quality is good apart from some dodgy hole drilling to fit the filter sluice bracket, which makes the sluice look weird.
Overall we are very happy with our purchase and the dealer support provided.
0points
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Review 220 for Geneva
Overall rating 
4 / 5
4 / 5

SAFETY: More inside hand bars for safety are needed

PostedMay 11, 2022
Customer avatar
Project 216
from Silver Spring, MD
Age:55-65
Comfort 
5 / 5
5 / 5
Quality 
3 / 5
3 / 5
Ease of Water Care 
1 / 5
1 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
My husband enjoys the salt water hot tub for his health. For Comfort I rated it a 5. More hand bars are needed inside the tub. It's hard to get in and out especially if you're over 55 yrs old. It's only one hand bar inside the Geneva Model. Caldera could do a better job with giving a new purchaser lessons on how to operate the tub for maximum efficiency, especially on water care. The jets are too complex to correlate to the actually jet circulation and output. The sales people were helpful and did their best. After installation, there needs to be dedicated rep to assist. There are too many YouTubers giving different advice. The instructional manual is so-so. The Caldera Hot tub is an expensive purchase to leave a new user to learn on their own. I suspect the warranty is not that good when it comes down to it. I recommend that Caldera should incorporate a rep for after installation and a maintenance program for their products.
0points
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